We always care for Our Costumers! To solve problems easyly and answer your questions fast please read through our FAQs. If you still have a question - dont’t hesitate to write an e-mail.
FAQs
How to find the right size?
It‘s not always easy to find the right size - especially with rings sometimes. That is why at Burgandear we offer a size chart so you are easyly able to find your matching jewellery.
It can be a challenge to find the perfect piece of jewellery. To work against frustration and disappointment we provide you with an article that includes our top tips for styling and finding your new favorite piece.
The state of your order is traceable by writing your tracking number on the tracking form that you are able to access by clicking on „orders tracking“ right below. The Trackingnumber is located in your shipping confirmation e-mail.
You can return your order on the „Return my order“-page which is accessible by clicking below in „Return my order“. There you will find a step-by-steb guide to return your order.
Don‘t hesitate to write us through the contact form below or per e-mail. Describe your problem and we will do our best to help you as soon as possible.
Contact form
Burgandear Costumer Care
At Burgandear - It‘s all about you. Your satisfaction is our drive and we are doing everything we can, to not only offer you exceptional jewellery, but a first-class costumer service. We are happy to assist you with passion for our craft and attention to detail – because real jewellery deserves real commitment.
